Privacy Policy
Privacy statement
SEA Water B.V., located at Hamerstraat 1G 1021JT, Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
SEA Water B.V.
Email: legal@drinkseawater.com
Personal data we process
SEA Water B.V. processes personal data that you actively provide to us when using our webshop, such as when placing an order or contacting us. This may include your name, email address, billing and shipping address, payment details, and phone number. We process this data to fulfill your order, provide customer support, and comply with legal obligations. We may also use this information to improve your customer experience and, only with your explicit consent, for direct marketing communications.
Special and/or sensitive personal data that we process
Our website and/or services are not intended to collect data about visitors under the age of 16 without parental or guardian consent. However, we cannot verify the age of visitors. We advise parents to be involved in their children’s online activities to help prevent data from being collected without consent.
If you are convinced that we have collected personal information about a minor without this permission, please contact us at legal@drinkseawater.com and we will delete this information.
Purpose for processing personal data
With your consent, SEA Water B.V. processes your personal data for the following purposes and legal basis:
- To process, deliver, and communicate your order, including handling payments, shipping, and customer service – contract
- To send you emails requesting feedback to help us improve our products and services. You can withdraw this consent at any time. – consent and legitimate interest
- To comply with Dutch tax and accounting rules – legal obligation
- To respond to your inquiries and provide customer support, which is necessary for maintaining effective communication – legitimate interest
- To analyze how you navigate our website, provide personalized recommendations based on your interests, and measure how well our products and services meet your needs – consent
- For marketing purposes, such as displaying tailored offers via advertising and social media platforms, creating target audiences, or running promotions – based on your consent
Automated decision making
SEA Water B.V. does not make decisions with significant consequences for individuals based solely on automated processing. However, we do use tools like Google Analytics to analyze website traffic. These tools do not make decisions about you individually and do not have any legal or significant impact on you.
How long we keep personal data
SEA Water B.V. does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected.
Order and invoice data: 7 years as per legal requirement
Customer service message: up to 2 years
Cookie data: Functional cookies are stored for as long as necessary to provide the requested functionality (until you close your browser for session cookies, or up to 12 months for persistent preference cookies).
Analytical cookies are retained for a maximum of 14 months. After this period, the data is automatically deleted or anonymized.
Sharing personal data with third parties
SEA Water B.V. only shares personal data with third parties when necessary to fulfill our services or comply with legal obligations. This includes payment processors, shipping companies, hosting providers, providers of cookie consent management tools, advertising and social media tracking services, and debugging or performance monitoring tools.
Some of the third parties we work with may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Cookies, or similar techniques, that we use
What are cookies?
Cookies are small text files stored on your computer, tablet, or smartphone when you visit our website. They help us improve your experience by remembering your preferences and analyzing website use. We may use the following types of cookies on our website:
Technical cookies
These cookies are essential for the website to function properly. They enable core features like secure logins, shopping cart operation, and basic navigation. Technical cookies do not require your consent.
Functional cookies
Functional cookies remember your preferences, such as language settings or cookie consent choices, to make your experience smoother and more personalized.
Analytical cookies
With your explicit consent, we use analytical cookies to collect anonymized data about how visitors use our website. This information helps us optimize site performance and improve navigation. You can manage your consent at any time.
Marketing (tracking) cookies
Used only with your explicit consent, these cookies track your browsing behavior across websites to deliver personalized advertisements and offers on social media platforms and advertising networks.
Managing and Withdrawing Cookie Consent
You can manage or withdraw your cookie consent at any time by adjusting your cookie preferences through the cookie consent banner on our website. Additionally, most browsers allow you to block, delete, or limit cookies via their settings. Please note that disabling certain cookies may affect the functionality and user experience of our website.
Your rights
You have the right to access, correct, or delete your personal data. You may also withdraw your consent to data processing at any time, object to the processing of your data, and request data portability (which means you can ask us to provide your personal data in a machine-readable format to you or another organization).
To make such a request, contact legal@drinkseawater.com. We will respond to your request as soon as possible, but within four weeks.
Complaints
You have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
You may also lodge a complaint with any other competent supervisory authority in the EU/EEA, in particular in the country where you live, work, or where you believe a GDPR infringement has occurred.
How we protect personal data
SEA Water B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, and unwanted disclosure.